1. Service Overview
We provide a re-gripping service for golf clubs. Customers must book an appointment in advance. Clubs are to be dropped off at our provided address, where they will be fitted with new grips at The Golf Studio
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2. Payment
Full payment is due upon collection of the re-gripped clubs, unless otherwise agreed.
3. Liability
While every care is taken with your equipment, we are not responsible for pre-existing damage or wear on clubs.
4. Customer Obligations
Customers must ensure that clubs are clean and free from excessive dirt before drop-off. Clubs left uncollected for more than 30 days after notification may incur storage fees.
5. Acceptance of Terms
By booking and using our service, you agree to these terms.
Delivery Information
Returns, Refunds, and Cancellation Policy
Cancellations
You may cancel your booking up to 24 hours before the scheduled drop-off time without penalty. Cancellations within 24 hours may be subject to a fee.
Refunds
As this is a service-based offering, refunds are only available if the service has not yet been performed or if there is a clear fault with the fitting. If you are dissatisfied with the work, please contact us within 7 days of collection to discuss a resolution.
Returns
As the service involves fitting new grips to your existing clubs, returns are not applicable. However, if there is an issue with the grips fitted (e.g., defective product or incorrect installation), please get in touch within 7 days for inspection and, if appropriate, replacement or re-fitting at no additional cost.
The Golf Studio
44 Bell Meadow, Bury St Edmunds, Suffolk, IP32 6AU
Copyright © 2025 The Golf Studio - All Rights Reserved.