Terms of Service

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1. Service Overview

We provide a re-gripping service for golf clubs. Customers must book an appointment in advance. Clubs are to be dropped off at our provided address, where they will be fitted with new grips at The Golf Studio

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2. Payment

Full payment is due upon collection of the re-gripped clubs, unless otherwise agreed.

3. Liability

While every care is taken with your equipment, we are not responsible for pre-existing damage or wear on clubs.

4. Customer Obligations

Customers must ensure that clubs are clean and free from excessive dirt before drop-off. Clubs left uncollected for more than 30 days after notification may incur storage fees.

5. Acceptance of Terms

By booking and using our service, you agree to these terms.

Delivery Information

• Booking: Contact us directly to arrange a drop-off time for your clubs.
• Drop-off: Bring your clubs to our address at the agreed time.
• Service: We will fit the new grips as per your request.
• Collection: You will be notified when your clubs are ready for collection. Please collect within 7 days of notification.

Returns, Refunds, and Cancellation Policy

Cancellations
You may cancel your booking up to 24 hours before the scheduled drop-off time without penalty. Cancellations within 24 hours may be subject to a fee.

Refunds
As this is a service-based offering, refunds are only available if the service has not yet been performed or if there is a clear fault with the fitting. If you are dissatisfied with the work, please contact us within 7 days of collection to discuss a resolution.

Returns
As the service involves fitting new grips to your existing clubs, returns are not applicable. However, if there is an issue with the grips fitted (e.g., defective product or incorrect installation), please get in touch within 7 days for inspection and, if appropriate, replacement or re-fitting at no additional cost.